PFIZERWORKS CASE STUDY

The case also yields unique insights into the challenges and opportunities of using global sourcing from countries such as India, as well as the possibility of using technology to radically enhance the productivity of knowledge workers. Email required Address never made public. Fill in your details below or click an icon to log in: This strategy saved valuable employee time and for example, when he gave the Indian team a complex project researching strategic actions that worked when consolidating company facilities, the team put the report together in a month that would have taken six months to do. Jordan Cohen at pfizerWorks:

Through the work of Cohen and his team, the case highlights the special demands faced by innovators in large companies, including the need for trust-building, the ability to navigate internal politics, and the process of selling your ideas to internal stakeholders. They were trying to find a new way of system which makes their work more effective and efficient. You are commenting using your Facebook account. As of mid, Cohen was also exploring ways to make the program more effective. Building the Office of the Future This posting is also shared on our Innovation blog. January 22, in Our Research Tags: For different specialization Pfizer facilitated by putting specialists together in departments under the direction of a manager.

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Building the Office of the Future This posting is also shared on our Innovation blog. The program was well received by employees of Pfizer and was appreciated by industry observers, However, some industry observers were not happy about the initiative as they felt that instead studh outsourcing these tasks to other countries, these should be outsourced to companies or people in the US.

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pfizerworks case study

Authority, Responsibility and Delegation: Your Answer is very helpful for Us Thank you a sstudy Through the work of Cohen and his team, the case highlights the special demands faced by innovators in large companies, including the need for trust-building, the ability to navigate internal politics, and the process of selling your ideas to internal stakeholders.

On analysing the activities of the employees, Jordan Cohen, who is now the head of the PfizerWorks programme, found that instead of focusing on high-value work for which they were recruited, spent a disproportionate amount of their time on mundane tasks such as data entry, researching, creating documents, working with PowerPoint, etc. To ensure that Pfizer once again moved to a strong position, it had to adopt a strategy to leverage its human capital in an efficient manner.

Product details Share this page: The Case Centre is a not-for-profit company limited by guarantee, registered in England No and entered in the Register of Charities No Csse 22, in Our Research Tags: These departments are typically based on the work functions performed, the product or service offered, the target customer or client, the geographic territory covered, or the process used to turn inputs into outputs.

Our new case study: Jordan Cohen at pfizerWorks | The Innovation Architect

It involved outsourcing the time wasting tasks to two Indian-based business process outsourcing BPO firms. Comments feed for this article. You are commenting using your Facebook account.

pfizerworks case study

Through the work of Cohen and his team, the case highlights the special demands faced by innovators in large companies, including the need pfizerworsk trust-building, the ability to navigate internal politics, and the process of selling your ideas to internal stakeholders.

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. Building the Office of the Future. I Case Study Volumes Collection.

PfizerWorks: New Outsourcing Model to Improve Employee Productivity

How about make it original? This posting is also shared on our Innovation blog.

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By using this process the time spent on analysis of data has been reduce, also have many financial benefits and employees also get rid of their boring work. January 22, 1 Comment Our new case study: Sorry, but copying text is forbidden on this website! Thinking term of the six organizational design elements. According to Cohen, the PfizerWorks programme had helped increase productivity of its employees and these highly-paid employees of Pfizer were now able to better focus their time and attention on more strategic aspects of their work rather than waste precious time and effort on more mundane tasks.

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According to Cohen, the PfizerWorks program had helped increase productivity of its employees and these highly-paid employees of Pfizer were now able to better focus their time and attention on more strategic aspects of their work rather than waste precious time and effort on more mundane tasks.

They are also happier because they spend time working on what they know and like to do. OPER click on the button below, and select the case from the list of available cases: If you contact us after hours, we’ll get back to you in 24 hours or less. Leave your email and we will send you an example after 24 hours Where to get it The case study, authored by Paddy Miller and me, can be found here: Keep up to date with email updates Pricing Shipping options Terms of business What’s available from us?